Privacy policy

This website is operated by M & M Services Group Pty Ltd (ABN 87 634 284 432), a facade and surface rectification services company based in Riverstone, NSW. This policy explains what we collect through this website and how we handle it, consistent with the Australian Privacy Principles.

When you submit the contact form or request our capability statement, we collect the details you provide — typically your name, company, email, phone number, your message and any files you attach. We use this solely to respond to your enquiry and, where relevant, to send the capability statement you asked for. Each enquiry also records the page of this website you first arrived on and the page you sent it from.

Form submissions are delivered to us by email through a third-party form service (Web3Forms). Spam is screened with a hidden honeypot field and, where enabled, Cloudflare Turnstile.

We use privacy-friendly, cookieless analytics (Plausible) to understand how the site is used in aggregate — pages viewed, referring sites, approximate country and device type. It does not use cookies, does not collect personal information, and does not track you across other websites. Because we set no tracking cookies, this site shows no cookie-consent banner.

We use your information to respond to enquiries, prepare quotes and deliver requested documents. We do not sell your information. We share it only with the service providers that operate this website's contact and analytics functions, and only to the extent needed to run those functions.

We keep enquiry records for as long as needed to respond to and act on your request, and to meet our business and legal obligations. You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it.

To make a privacy request or ask a question about this policy, send it through the enquiry form. Post can be sent to Unit 2/58-60 Melbourne Road, Riverstone NSW 2765.

If you are not satisfied with how we have handled a privacy matter, you can raise it with the Office of the Australian Information Commissioner at oaic.gov.au.